Confidentiality and data protection are top priorities for Singfar Group. This privacy policy outlines our methods for collecting, using, disclosing, and safeguarding your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore.
Types of Personal Data Collection
We may collect and process the following personal data when you interact with us:
- Contact information such as name, contact details, and demographic information, etc.
- Financial information, including transaction details and billing information, necessary for providing and maintaining our services / products to you.
- Other information voluntarily provided when you use our services / products or contact with us.
Purposes of Personal Data Collection
We collect your personal data for the following purposes:
- To provide and maintain our services to you.
- To communicate with you, including responding to inquiries and providing customer support.
- To comply with legal obligations and regulatory requirements.
- To improve our services and customer experience
- To conduct data analytics and market research
Disclosure of Personal Data
We may disclose your personal data to third parties under the following circumstances:
- With your consent or as necessary to fulfill the purposes for which it was collected.
- To comply with legal obligations or protect our rights and interests.
Security of Personal Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer required, we will securely delete or anonymize your data.
Use of Cookies
Cookies are text file containing small amounts of information which are downloaded to your your computer’s hard drive, with your consent. Cookies allows a site to recognise your device, as well as information collected which allows uniquely identify users based on their brower configuration. We use traffic log cookies for statistical analysis purposes to improve our website’s relevance to customer needs. Cookies do not give us access to your computer or any personal information, except data you choose to share.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you leave our site via these links, we do not have control over other websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites. You should always exercise caution and review the privacy statement applicable to the website in question.
Controlling Your Personal Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. If you have previously agreed to the use of your personal information for direct marketing purposes, you can change your preferences at any time by contacting us or emailing us at humanresource@singfar.com.sg.
If you believe any information we hold about you is incorrect or incomplete, please contact us promptly, and we will correct it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legal or regulatory requirements, our business practices, or technological advancements. Updates will be posted on our website, and we encourage you to review this policy periodically.